Most customers have already identified a need for new Line of Business solution when contacting a supplier. If it is for a single, simple automation then there are rarely any additional consequences involved. However as the complexity of the requirement increases it is always possible to overlook the integral components that are dependent on each other in organisations. To assist a customer in reducing the risk of implementing a new ERP solution, a consultant from OPTIPRO Solutions can be employed to write a Strategic Systems Plan. In addition to providing advice, we often implement, deploy, and administer IT systems on businesses' behalf. Essentially this is a four stage consulting methodology that equips the consultant with the necessary information to recommend the most appropriate solution for the customer.

Enterprise Resource Planning is an integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer.